Christopher has been an active member of the British Hospitality Association for many years and is the current Vice Chairman of the National Executive committee.
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THE MASTER INNHOLDERS CAME IN BEING IN 1978 AT THE
INVITATION OF THE WORSHIPFUL COMPANY OF INNHOLDERS |
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THE MASTER INNHOLDERS’ WHO’S WHO
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JOHN ALDERMAN, FIH, MI |
The Four Seasons The Spring was discovering in 1955 that a worthwhile career in Catering existed, and being able to take advantage of the fledgling CATS course at Battersea. The Summer could be considered the learning curve; first with Trust Houses, followed by a delightful time in sunny climes. Also met my wife in Jamaica. The Autumn must be the years of fulfilment and pleasure – not least as Chairman of the Master Innholders as well as the Presidency of the HCIMA. And finally to get out while the going was still good – blessed retirement and the chance to do and see some things whilst we still have the energy. All are welcome to contact me in this glorious part of West Sussex.
Freeman of the City of London |
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STAS ANASTASIADES FIH, MI
Operations Director Milsom Hotels |
Stas spent the first 13 years of his career in the kitchens, working his way up from the pot wash to become Executive Chef at Milsoms. He was promoted to General Manager in 2002 and two years later he became responsible for food and service throughout the company as well as GM for the Maison Talbooth and Milsoms. Since 2007 Stas has been Operations Director for the group. He was extensively involved in the opening their new property Kesgrave Hall in 2008.
Stas was awarded a Master Innholder scholarship in 2004. He has been an enthusiastic St Julian Scholar ever since and was recently elected Vice Chairman. He holds cookery workshops for young adults with learning difficulties in Suffolk and gives cookery lectures at colleges in East Anglia.
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Ivan Artolli FIH, MI
General Manager, The Balmoral, Edinburgh |
Born in Italy, Ivan Artolli has spent his entire working life in the luxury hotel industry. On graduation, he worked at the Adriatico Palace in Trieste before joining the Lygon Arms at Broadway and then Claridge’s. He has worked at the Ritz in Paris and Hotel de Paris Monte Carlo. He joined the old Forte Hotels group in 1992 as Sales Manager at the Beach Plaza Monaco and subsequently continued his career in sales at the Plaza Athenee Paris and Villa d’Este on Lake Como.
In 2000, Ivan joined the Rocco Forte Collection as General Manager at the Hotel Savoy in Florence, from where he moved to Hotel Amigo in Brussels, where he oversaw the completion of a £17.5 million refurbishment and built up the hotel’s reputation as the best hotel in Belgium. He was appointed General Manager at The Balmoral in 2007.
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CRAIG BANCROFT FIH, MI
Joint Managing Director The Northcote Group |
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Craig was a Trusthouse Forte trainee where he gained experience in several Exclusive hotels including The Plaza Athenee in Paris, Grosvenor House and Brown’s in London. In 1983 he was offered the position of General Manager at Northcote Manor. He was subsequently appointed joint Managing Director in 1989. Together with his partner Nigel Haworth, Craig has developed the business over the past 27 years into the current operation which is the pride of the North West. The company has expanded in recent years with the addition of Northcote at the Rovers (a stadium catering contract ar Ewood Park, the home of Blackburn Rovers) and four Ribble Inns in Lancashire and Yorkshire
Craig received the ultimate industry accolade in 2000 by winning the Catey Independent Hotel of the Year. In 2009 he was awarded both the Catey Special Award and the BHA Food Award.
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| RICHARD BAKER, MBE, FIH, MI Sussex |
Richard Baker commenced his management career at the Cumberland Hotel, Eastbourne, in 1974 and joined De Vere Hotels, working at both the Queen’s Hotel and The Grand Hotel, Eastbourne in 1976. He became General Manager of the Queen’s Hotel, Eastbourne in 1982 and in 1985 was responsible during the rebuilding and reopening of The Grand, Brighton, in 1986. He moved to the Mansion House, Luton Hoo in 2008 to open this fine new hotel. Richard is now a consultant, based in Sussex.
BHA Regional Committee Member |
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| RICHARD J.G. BALL, FIH, MI Managing Director CALCOT MANOR |
Richard Ball obtained his HND in Hotel, Catering and Institutional Management at Oxford Polytechnic and went on to gain practical experience in various establishments between 1979 and 1983 when his family purchased Calcot Manor. The hotel expanded under family ownership for ten years and following his parents’ retirement in 1993, Richard was retained as Managing Director under new ownership.
A member of Pride of Britain consortium, Calcot Manor’scommitment to high standards has been rewarded by two Catey Awards and a succession of top accolades. Richard was Chairman of Pride of Britain in 2001 /3. Richard was awarded Hotelier of The Year in 2006
Pride of Britain – Past Chairman |
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| GRAHAM BAMFORD, FIH, MI General Manager ROYAL GARDEN HOTEL |
Graham Bamford has extensive experience in some of the finest hotels both in this country and abroad, such as the Savoy and Claridge’s and Le Beau Rivage Palace in Lausanne. In 1990 he moved to Singapore to manage the ‘Royal Plaza on Scotts’ and then on to West Java. Graham returned to the Mandarin Oriental – Hyde Park, London and then re-opened the Royal Garden Hotel after its major refurbishment.
AICR - International Committee |
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| NEIL BANNISTER, FIH, MI Aberdeenshire |
After attending the Grammar School, Manchester, Neil Bannister took the Diploma Course at Blackpool Catering College. He spent two years in the Army as personal Cook to the GOC London District followed by a similar period at the Tour d’Argent in Paris. He retired recently after pursuing his culinary interests at Tullich Lodge, Ballater, for over 30 years.
Freedom of the City of London |
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| “TIG” BARRASFORD, FIH, MI Conwy |
Tig Barrasford’s career began in 1968 as a trainee manager with Grand Metropolitan Hotels, having obtained the National Diploma in Hotelkeeping and Catering at the Llandrillo Technical College in Colwyn Bay. In 1970 Tig joined Trusthouse Forte as a junior manager where his work took him all over the world. Before leaving Trusthouse Forte he was responsible for twenty of the company’s top international properties. In 1986 he joined His Highness the Aga Khan’s Development Network as Chief Executive of the Serena Group in Kenya. In 1991 he moved to the Aga Khan’s headquarters in France where he held the worldwide responsibility for the hotel activities in East Africa and Asia. In 1999 Tig joined Geoffrey Kent’s company to head up its hotel activities, specialising in the development and operation of boutique properties in the Serengeti in Tanzania and across to Belize’s tropical rain forest. Tig retired from professional life in 2002.
Freedom of the City of London |
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| GRAEME BATEMAN, FIH, MI Managing Director ELITE HOTELS |
After gaining a diploma from Nelson and Colne College, Graeme joined De Vere Hotels before moving to Oakley Court, Windsor, where his career with Elite Hotels began, albeit under the company name of Celebrated Country Hotels at that time. During his time with Elite Hotels he studied for an HND in Business and Finance.
Graeme was deputy GM at Tylney Hall from 1987 before being promoted to General Manager of Ashdown Park when it opened in 1993 through to 2000. Since then he has been Managing Director of the Elite Hotels which comprises these hotels, the Grand Eastbourne plus the newly opened Luton Hoo Hotel, Golf and Spa. All four are members of Small Luxury Hotels of the World.
Trustee – The Rotherwick Foundation |
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| WILLY BAUER, FIH, MI London |
Willy Bauer has been active in the hotel and leisure industry since 1960. Educated in Germany and Switzerland, he attended the Hotel School Heidelberg where he was awarded a Diploma in Hotel Management. After various management positions in the UK he was appointed General Manager of the Hyde Park Hotel in 1975, became Executive Director and General Manager of Grosvenor House in 1980, General Manager and Managing Director of The Savoy, London and also Managing Director of the Savoy Management Company from 1982-89. He was Chief Executive of the Wentworth Group from 1989-2000, Director of Moulton Brown and Wiltons Restaurant. He now works as an advisor to various boards in the Hotel, Restaurant and Leisure industry. He is also Chairman of A.B. Hotels.
BHA Member |
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| LAURENCE BEERE, FIH, MI Proprietor THE QUEENSBERRY HOTEL, BATH |
Laurence joined the Savoy Group management training scheme straight from school in 1987. Apart from a short stint at the Palace Hotel in Gstaad, he spent 10 years with the Savoy Group, ending up as Food & Beverage manager for the Savoy Hotel from 1995 – 1997.
In 1997 he moved to the Cliveden Group, initially as General Manager of the Cliveden Townhouse, before moving to Cliveden in 1998 as Deputy GM, and then to the Royal Crescent Hotel in Bath as General Manager. In 2001 he took on the role of Operations Director for the group, including the three hotels and a golf club. Following the sale of the hotels in 2002, Laurence took the opportunity to acquire his own business and shortly afterwards he completed the purchase of The Queensberry Hotel and Olive Tree Restaurant in Bath. In February 2008, in conjunction with a small group of investors, he acquired a larger second property in North Devon. This hotel has been closed and is now subject to a redevelopment, due to open in 2009.
Vice Chairman, Institute of Hospitality |
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| Colin Bennett FIH, MI General Manager, Park Lane Sheraton Hotel and Area Manager |
Since Colin’s hotel career began with ITT Sheraton in 1987 as Assistant Food & Beverage Manager at The Sheraton Skyline Hotel, he has developed his career through a number of Starwood properties across Europe, Africa, and the Middle East. He was appointed Food & Beverage Manager at the Sheraton Grand Hotel Edinburgh in 1989 and transferred to the Sheraton Harare Hotel as Resident Manager in 1993.
A move back to the UK followed, as Hotel Manager of the Sheraton Park Tower London, a position he held for two years. He returned to Harare for two years, this time promoted to General Manager of the Sheraton in Harare. In 2000 he was appointed to his current position of General Manager, Central London Hotels and subsequently also as Area Manager England.
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| DAVID BESWICK, FIH, MI, JP Kent |
David has over 40 years’ experience in the industry. After graduating from the College of Food and Domestic Arts in Birmingham, he started his working life at Grosvenor House, Park Lane. He has worked for British Airways, Sheraton and Holiday Inn in a number of international locations between 1967 and 1982. Since then David has been with the Whitbread Hotel Company, and has managed several of their properties, including Dalmahoy in Edinburgh, and St. Pierre in South Wales, and the Marriott at Goodwood Park, the estate of the Dukes of Richmond. Prior to his retirement in April 2005 he was Regional Operations Director for Southern England for the Whitbread Hotel Company.
BHA Member |
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| MIKE BEVANS, FIH, MI Owner LINTHWAITE HOUSE HOTEL |
Mike Bevans has been in the Hotel Industry since 1969. After hotel school in Torquay, he worked for Philip Taylor MI at the Sackville, Hove, and the Balmer Lawn, Brockenhurst. Following a stint at the Royal Crescent, Brighton, he launched Craigendarroch resort, Ballater in 1984. Between 1987 –1989 he was Managing Director, Langdale Leisure UK Resorts Division. Mike purchased Linthwaite House in 1990.
BHA Chairman, Northern Division |
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| ALAN BLENKINSOPP, FIH, MI France |
Alan Blenkinsopp has been involved in the hospitality industry since 1961 when he undertook a City and Guilds course. He began his skills training in London at the Savoy and the Dorchester and then worked for Swallow Hotels from 1965 to 1990.
Following his time with Swallow Hotels he worked for various establishments including Linden Hall in Morpeth Northumberland, a period of time with James Gulliver in his hotel operations and Managing Director of Waveney Inns. He joined Nike Group Hotels in 1992 to open Coppid Beech Hotel, Bracknell where he is Managing Director. He has a life objective to champion the development of young people in the industry and is a great supporter of tourism in its broadest sense. Alan retired to France in 2010. Freedom of the City of London |
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| STUART BOWERY FIH, MI General Manager GROSVENOR HOUSE |
Stuart has been Cluster General Manager for Marriott Hotels London, since 2006 and General Manager of the London Marriott County Hall since 2003. He previously held General Management positions in London and Scotland for Marriott Hotels and a group Operations role for the Whitbread Hotel Company. He started his career with Scott’s Hotels in 1980. He was awarded Marriott International’s General Manager of the Year in 2005. Stuart was promoted to his precent position at Grosvenor House in 2011.
Freedom of the City of London |
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| JAMES BOWIE, FIH, MI Managing Director BELMONT HOTEL, LEICESTER |
James is the Managing Director of the Belmont House Hotel in Leicester. He graduated from Westminster Technical College and then worked abroad and in Birmingham before joining the family business in Leicester. Throughout his career he has been involved with various industry related associations involving tourism development, promotion and training, as well as being heavily involved in regeneration projects in his home town.
BHA. Past divisional Chairman. Heart of England. |
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| Paul Brackley FIH, MI |
Paul joined the InterContinental Hotels Group in 2006 as General Manager of Crowne Plaza London the City. He had previously spent seven years with Taj Hotels at their London property when he also had the opportunity to work on the successful transition and re-flagging of the Pierre Hotel in New York.
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| MALCOLM BROADBENT, FIH, MI General Manager THE CHEVAL GROUP OF SERVICED APARTMENTS LTD |
Malcolm recently joined The Cheval Group of Serviced Apartments Limited, as General Manager of two of their properties in Kensington: Thorney Court and Hyde Park Gate.
He was previously a Director of Historic House Hotels with responsibility for The Cadogan Hotel in London as well as the marketing activities for the group until June 2001. Malcolm graduated from Oxford Polytechnic with an HND in Hotel Management and Catering Administration, specialising in accounts. He is Past Chairman of the Marketing Committee for the York and District Hotels and Restaurant Association. Malcolm has also been involved with local tourist boards and hotel consortia.
BHA Member |
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| DAVID BROADHEAD, FIH, MI Secretary THE TRAVELLERS CLUB |
David joined the Savoy Hotel as a trainee manager in 1974 working at The Savoy and Claridge’s. He ran Drakes Restaurant in Chelsea before moving to the Dormy House Hotel, Broadway. He later became General Manager of The Close at Tetbury before returning to The Savoy Group as Banqueting Manager of Claridge’s, Manager of The Savoy and then back to Resident Manager of Claridge’s. He joined Pennyhill Park Hotel as General Manager in 2002. He has been Secretary to the Travellers Club since March 2008.
Freedom of the City of London |
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| DAVID BROCKETT, FIH, MI Hampshire |
David was raised in his family’s hotel in Torquay and spent forty eight years gaining experience in many aspects of the industry. After three years at the Acton Hotel School, he served as a Flying Officer in the Catering Branch of the RAF and went on to manage such prestigious hotels as Chewton Glen and Crabwall Manor. After six years as Secretary and General Manager of the Phyllis Court Club at Henley-on-Thames, David was appointed General Manager of the Basil Street Hotel in July 1995. He retired in March 2001.
Past President, Reunion des Gastronomes |
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| JAMES A BROWN, FISMA, FIH, MI Berkshire |
Previously General Manager of the Royal Garden, Athenaeum, Compleat Angler and Westbury Hotels, James was until recently Chief Executive of the Academy of Food and Wine Service. His hotel career began when, after graduation at the Hotel and Catering School in Acton (now Thames Valley University), he took up his position as trainee manager with Grand Metropolitan Hotels in 1962. From there in 1966 he moved to the QE2 liner development then the Holiday Inn, Southampton. In 1973 he opened the 600 room Post House, Heathrow (now the Holiday Inn) at London Heathrow Airport.
James was involved in the Academy of Food and Wine’s National Network of Catering Colleges and also in bringing many European and UK initiatives, to do with Craft Training, before Waiters, Wine Waiters and Bar Assistants as their Professional Body.
Past Chairman, Academy of Food and Wine |
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| BEPPO BUCHANAN-SMITH FIH, MI Proprietor ISLE OF ERISKA |
Educated in Edinburgh at Loretto School and then at Exeter University where he graduated with a degree in Economics and Statistics. Returning to the family business in 1992 for a 6 month period he became hooked on the hotel industry.
In 1999 Beppo was appointed Managing Director of Eriska Enterprises and took over the hotel operations from his parents who had opened the business in 1973. Since joining Eriska the business has been transformed from a seasonal property with employees on temporary contracts to a year round business employing a team of over 40 on a full time basis. 2003 saw The Isle of Eriska voted Highland and Islands Small Business of the Year.
- Board Member Pride of Britain |
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| PATRICK BURKE BSc (Hons) FIH, MI Owner and Managing Director THE ATLANTIC HOTEL, JERSEY |
Patrick gained an Honours Degree at the University of Surrey. This was followed by five years management experience at the Carlton Tower Knightsbridge and the Intercontinental Hyde Park Corner. He went on to manage hotels for Mark Warner in several European destinations including France, Switzerland and Greece.
In 1987 he succeeded his father as Managing Director of Jersey’s Atlantic Hotel. Patrick was a member of the strategy group which developed the first ever business plan for Jersey Tourism and was also closely involved with the re-launch of the Jersey Conference Bureau. He is deeply committed to the continuing success of Jersey’s tourism industry. Apart from being actively involved in the organizations mentioned below, he is working on Eat Jersey (a new magazine designed for people who love food and want to celebrate the best of local produce) and the formation of Luxury Jersey Hotels, a new marketing group to showcase Jersey’s leading hotels.
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| STEPHEN CARTER, OBE,FIH, MI Managing Director CAMERON HOUSE RESORT LOCH LOMOND |
Stephen Carter has been active in the hotel industry for over thirty years. After graduating from the University of Surrey, he began his career working in various locations throughout Scotland. He opened the first Holiday Inn in Scotland and remained with Holiday Inns Incorporated for twelve years. He returned to Scotland as Operations Director for Stakis Hotels before moving onto General Manager and Operations Director of hotels in Scotland including The Caledonian in Edinburgh.
In 1988 Stephen joined Destination Hotels and Resorts as Operations Director of Cliveden Ltd, and General Manager of Cliveden House and Club. In 2001 he once more moved north to Scotland as opening General Manager of St Andrews Bay Golf Resort & Spa. In 2002 he was awarded VisitScotland’s Silver Thistle Award for outstanding contribution to Scottish Tourism.
Freedom of the City of London |
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| DAVID CLARKE, FIH, MI Non Executive Director |
David’s career has covered the general management of a number of UK hotels, including Edinburgh’s Caledonian Hotel. Throughout his career he has held chairmanship of industry bodies including the Scottish BHA, Springboard and Connoisseurs Scotland.
David was Chief Executive of Best Western Hotels for many years. He left them in 2011 to pursue a new career of non-executive directorships.
BHA Council |
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| BARRY COLE, FIH, MI DEVON |
Educated at Rugby and then at The Hotel School, Lausanne. Barry’s experience includes work at The Sacher Hotel, Vienna, Chateau Louis XIII, Cannes, and The Savoy and Claridges, London. In 1985 he took over as Managing Director at The Osborne Hotel and continued the development of one of Europe’s most acclaimed timeshare and hotel resorts. He left in 1995 and was Managing Director of the Riviera International Conference Centre until 2012. Throughout his career he has held membership and chairmanship of various committees associated with the industry. He is past Chairman of the Southern Advisory Board to Devon & Cornwall TEC.
Director, Riviera International Conference Centre |
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| CHRISTOPHER COLE, FIH, MI London |
A founder member of Small Luxury Hotels, Christopher was responsible for changing a private house in Wiltshire into Lucknam Park, a 42 bedroom luxury hotel which won the Hotel of the Year award in 1991. He opened and managed the Selfridge Hotel from 1973-82 and subsequently was Director of Development for Thistle Hotels for five years. A past student of South Devon College with a Diploma in Hotel Management Studies, Christopher has been in the industry for 35 years.
Reunion des Gastronomes |
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| STEPHEN COUPE, FIH, MI Edinburgh |
Stephen Coupe is an Honours graduate from Surrey University. In 1982 he was appointed General Manager of Cromlix House, which was recognized as “Hotel of the Year” two years later. In 1985 he launched One Devonshire Gardens and afterwards The Royal Scotsman. This luxury country house hotel on wheels is considered to be one of the World’s greatest travel experiences. He has worked as an operational consultant for luxury boat, train and villa projects in France, Ireland, India, Canada and South Africa. He was appointed General Manager for the very exclusive Loch Lomond Golf Club. He now works on a range of hotel and property based projects. He is a founder member of Pride of Britain and Connoisseurs Scotland.
Pride of Britain – Founder Member |
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| CHRISTOPHER COWDRAY, FIH, MI Chief Executive Officer THE DORCHESTER COLLECTION |
Christopher joined Claridge’s in 1998 following a career of 15 years with the Inter-Continental Hotels, five of which were spent as General Manager of The Churchill Inter-Continental, London. Christopher is a 25-year veteran of the hospitality industry, and an international hotelier (holding posts throughout England, in Australia, Singapore, the Middle East and Zimbabwe). He obtained his Diploma with Honours in Hotel Management in his native Zimbabwe and is a graduate of several continuing education programmes including Columbia University’s Graduate School of Business. He has been at the Dorchester for four years and was recently promoted to Chief Executive of the Group.
Past Chairman BHA London Division |
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| WILLIAM COWPE, FIH, MI Surrey |
William has been in the industry for over 35 years and began his career working in Switzerland and Germany as well as London. He joined the Goring Hotel in 1969 and became Director and General Manager in 1991. He was subsequently appointed Managing Director. William is actively involved with training colleges and schools and was closely connected with Guildford Technical College for 9 years.
BHA Member |
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| JEFFREY CROCKETT FIH, MI |
Following a diploma in hotel management, Jeffrey joined the Savoy Group in 1978. After several years in management at The Savoy, Claridge’s and The Connaught, he went to work in 5 star hotels in Geneva and Paris before leaving for New York (The Carlisle and Pierre) and Cornell University. He later returned to The Connaught. In 1989 Jeffrey was appointed General Manager of Hambleton Hall, moving on to become Operations Director of Hart Hambleton PLC. In 1999, while Managing Director of Obelus Hospitality, he was invited to develop Fawsley Hall into a luxury hotel and he is also developing a luxury golfing resort near Bath.
Governor, Northampton College |
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| PETER CROME, FIH, MI Managing Director CARNEGIE CLUB, SKIBO CASTLE |
Having completed his hotel training, Peter spent six years at the Hyde Park Hotel, Knightsbridge, rising to Deputy General Manager. He then spent eight years at the Savoy as Manager. He opened the Old Course Hotel, St. Andrews, as General Manager, the hotel being chosen as Hotel of the Year in 1991. Peter joined Chewton Glen as Managing Director in November 1994, where fellow Master Innholder, Martin Skan, was proprietor. He took up the position of MD of Skibo in 2003.
Chairman - The Master Innholders 1999/2000 |
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| RICHARD DAVIS, FIH, MI London |
Richard, an Ealing Hotel School Graduate, developed his career at the Connaught, followed by Rank Hotels and EMI Hotels. As Managing Director of Dukes Hotel, St James’s, he re-engineered and re-positioned this property to create one of Europe’s leading Town House Hotels. Following this, he was responsible for turning around Brown’s Hotel in London. Richard has worked as an independent management consultant and was a board member of Hotel Development Associates, a company which specialized in hotel development and corporate rescues.
Past Chairman Prestige Hotels |
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CHRISTOPHER DAVY FIH, MI
Proprietor The Rose and Crown Hotel Romaldkirk |
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Christopher has been in the industry since 1970 training at both Westminster Hotel School and Hollings College. In 1975 he joined THF as a Post graduate trainee working in Post Houses Division. In 1978 he was appointed Conference and Banqueting Manager at The Selsdon Park Hotel and in 1981 he moved to The Chester Grosvenor as Deputy and then Hotel Manager. In 1983 he bought his first business in Cumbria and since 1989 has owned The Rose and Crown Hotel, Romaldkirk in Co. Durham.
Christopher has been an active member of the British Hospitality Association for many years and is the current Vice Chairman of the National Executive committee.
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| ANNA-MARIE DOWLING FIH, MI |
Anna-Marie has held a number of senior positions, including General Manager of the Marriott, County Hall and of The Brewery. Most recently she was General Manager of Le Meridien, Piccadilly and also oversaw the Café Royal in Regent Street. She moved to Jersey to manage the five star Royal Hotel 2008 and returned to Lodon in September 2010 as General Manager of the Royal Horseguards Hotel.
Past chairman of the West One Managers Association |
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| CRAIG DRUMMOND, FIH, MI West Sussex |
Craig graduated from The Scottish Hotel School in 1961 with a diploma in Hotel Management and moved to London for a five year management training at Grosvenor House, Park Lane. He was involved in the opening of Grosvenor House, Sheffield, in 1966 as deputy manager and, after the take over by Trust Houses, he was appointed manager of the Dudley Hotel in Hove. After spells in Pitlochry and Stoke on Trent, Craig moved to Manchester for 12 years as GM of the Grand Hotel. He returning south to the Royal Automobile Club Country Club at Epsom, Surrey where he was General Manager for 14 years before his retirement. Conseil Culinaire Francaise de Grand Bretagne Reunion des Gastronomes Liveryman, Worshipful Company of Innholders Freedom of the City of London Chairman, The Master Innholders – 1989-90 |
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| RICHARD EDWARDS, OBE, FIH, MI Henley on Thames |
Richard’s career began in 1959 when he was a management trainee at the Hyde Park Hotel, London, before moving on to France and Switzerland. In 1966 he became Banqueting Manager at the Hyde Park Hotel, a General Manager with Trust Houses in 1969. He was promoted to Area Director in 1973 but left the company to manage the Chester Grosvenor in 1976. He returned to THF in 1986 as Managing Director of the Classic Division. In 1990 he formed MSI, a quality management consultancy specialising in hotels, leisure and tourism. In 1994 Richard sold MSI to become Chief Executive at Phyllis Court Club, the private members’ club on the banks of the Thames in Henley. He retired in 2004 and now divides his time between Henley on Thames and the South of France.
BHA - Fellow |
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| PETER EGLI, FIH, MI General Manager WHATLEY MANOR |
Educated in Switzerland and trained as a chef, Peter studied hotel management at the Swiss Hotel Management School, Lucerne. He also trained as Quartermaster and served in the Swiss Air Force to the rank of a captain until 2004.
In 1993 he joined the Grand Hotels in Bad Ragaz, Switzerland where he was promoted to Deputy Manager. This was an incredible opportunity for him to be actively involved with the Management to bring this Resort into the future. The project included a complete rebuild of the 106 rooms five star Grand Hotel Quellenhof, integration of the Golf Club Restaurant, Casino with bar and the 137 rooms four star Grand Hotel Hof Ragaz with four different restaurants. In 2004 Peter moved to England as General Manager of Whatley Manor to guide this new Country House Hotel into the future.
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| PATRICK ELSMIE, FIH, MI Managing Director THE GLENEAGLES HOTEL |
Patrick’s career has taken in a broad mix of countries and cultures , involving city centre hotels as well as resorts, from busy year-round operations to seasonally influenced properties. His time abroad has been spent with Mandarin International Hotels and Orient Express Hotels (South Africa), with a spell as Resident Manager at the Gleneagles Hotel. In October 1994 he took up the position of General Manager at the Old Course Hotel, St. Andrews, returning to Gleneagles in 1999 as Director and General Manager. He was promoted to Managing Director in 2007.
BHA - Member, Scottish Region |
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CIARAN FAHY FIH, MI
Managing Director THE CAVENDISH HOTEL, LONDON |
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Ciaran was appointed General Manager of The Cavendish London in 2004 and was promoted to Managing Director in 2009. This followed 12 years as General Manager of a number of Marriott Hotels in the UK, including opening the London Marriott Kensington in 2003. He was Marriott International General Manager of the Year in 2004. Ciaran is a graduate of Shannon College of Hotel Management.
In 2009 The Cavendish won the VisitLondon Gold Award for Outstanding Customer Service and Bronze Award for Sustainability and the HRS Business Excellence Award Large Hotel. It was the first hotel in London to achieve Green Tourism for London Gold Accreditation. The Cavendish was the only hospitality company listed in The Sunday Times Top 100 Best Small Companies to Work For in 2010. The hotel was named Considerate Hotel of the Year in 2007.
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| ROLAND FASEL, FIH, MI Regional General Manager THE DORCHESTER COLLECTION |
Roland has worked in three continents. Having studied in Friberg, Switzerland, he worked for Four Seasons in Boston and at the Bel Air Los Angeles before moving to the Regent Bangkok. He was Hotel Manager at the 830 room Shangri La, Singapore in 1996 before being promote to their hotel in Malaysia as General Manager and from there to Jakarta. He returned to Switzerland in 1999 as Managing Director of Badrutt’s Palace in St Moritz, working for Rosewood.
Roland arrived in London in 2004 to take over the Inter-Continental at Hyde Park Corner, 18 months before its closure. He saw though the redevelopment and reopening in late 2007. He moved to his current position with the Dorchester Collection in 2008, where he is the General Manager of the Dorchester and is also responsible for their two new hotels currently under construction: 45 Park Lane and Coworth Park near Ascot. He holds a Masters Degree of Business Administration, from Golden Gate University, San Francisco.
Great Ormond Street Hospital charity |
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| TREVOR FORECAST, Ch ENG, MCIM, FIH, MI HOTEL ADVISORY SERVICES Norfolk |
A Chartered Engineer, Trevor Forecast completed a five year engineering apprenticeship with Hawker Siddeley Aircraft and was Marketing Manager for the Polymer Corporation. His career in the hotel industry began in 1972, when he became the Managing Director and Proprietor of the Crown Hotel, Downham Market Ltd. Trevor and his wife Christine then created Congham Hall Country House Hotel in 1982, which they ran as full time working proprietors until their retirement sale in October 1999.
During this time Congham Hall received many awards including Johansens Hotel of the Year 1993, RAC Gold Ribbon award 1998, AA Red Stars since 1985 and two rosettes for the restaurant. Trevor has sat on various committees connected with the industry as well as being past Chairman of the British Hospitality Association, past Chairman of Pride of Britain Hotels and a past Director of the Norfolk and Waveney TEC, representing the Hospitality Industry. He now also has time to become more involved with his favourite charity, the Duke of Edinburgh Award Scheme.
Past Chairman and Fellow, British Hospitality Association |
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| FRANCO GALGANI, BA, FIH, MI Edinburgh |
Educated at Florence Hotel School in Italy and in the UK with a BA in Arts and Social Sciences, Franco’s career progressed through the Continent and Britain. General Management positions have included Dunkeld House in Perthshire, the Marine Hotel in Troon and the Carlton Hotel in Edinburgh.
In 1996 he was appointed to the Board of Scottish Highland Hotels plc, a position he held until the end of 1999 when the Group was sold to Paramount Hotels. Thereafter followed a period of consultancies and projects assignments, directorship of a leisure division of London based Taylor Clark plc. and a role as Divisional Managing Director of Crerar Hotels. Franco still retains links with the Industry through occasional consultancies and being Number 2 to his lovely wife Lynne in a couple of small scale hospitality ventures.
Past Chair Edinburgh Principal Hotels Association |
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| MARK GODFREY FIH, MI Managing Director HARBOUR HOTELS |
Mark started his career with De Vere hotels as a trainee manager and spent eight years working in the Dormy Hotel, Ferndown, The Grand Hotel, Brighton and The De Vere Swindon where he was appointed Deputy General Manager. He decided to change style and moved to a small luxury hotel - the Alexander House, West Sussex as General Manager. He then moved to their sister property Stoke Park Club as General Manager where he led the hotel to become an inaugural member of Leading Small Hotels of the World.
Mark was tempted back to the coast by the Dart Marina, Dartmouth and a forward thinking New Zealand owner who wanted to transform the hotel and site into something quite special. He was later promoted to Managing Director. In 2009 he took a career break and set off round the World with his wife for a year. On return to the UK, Mark was appointed to Harbour Hotels as its very hands-on Managing Director, overseeing a small but growing collection of waterfront properties on the South coast.
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| GEORGE GORING, OBE, FIH, MI Kent |
In addition to owning the 5 AA Red Star Goring Hotel, London where he was born, until recently George also owned The Spa Hotel, Tunbridge Wells and he owns Le Manoir de Lezurec in France. Educated at Cheltenham College, He holds the Lausanne Certificate and a Diploma from Westminster College where he was a Governor for 20 years until 1998. George is interested in equestrian sports, having once held a jockey licence. He was voted Hotelier of the Year in 1990, and received the OBE in 1992 for services to the Hotel Industry.
Past Chairman BHA London Division and SE Division |
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| EDWARD GRAY, FIH, MI Edward Gray & Associates, London |
On completing Army Service, in the Royal Artillery, Edward entered a three year Hotel Management Training Scheme in the West Country before gaining 2 years experience in the South of France as a stagies. On returning to the UK he joined B.T.H. for 3 years as a Manager, before being appointed Manager of the Coburg Hotel London, where he stayed for a total of 27 years, being appointed Chief Executive when the hotel went into private ownership in 1976.
Since 1990 Edward has successfully run his own hotel consultancy company, which has included assignments throughout the UK and Caribbean.
Reunion des Gastronomes |
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| MICHAEL J GRAY, FIH, MI Area Director and General Manager THE HYATT REGENCY LONDON - THE CHURCHILL |
Having obtained his National Diploma in Hotelkeeping and Catering from the Westminster Hotel School, Michael held various positions to gain practical experience. In 1982, whilst at the Carlton Tower, Hyatt International assumed management of the hotel and Michael was appointed Resident Manager. This was the beginning of his long association with the Hyatt International group which would take him to Singapore, Canberra and Melbourne and back to London. He was General Manager of the Hyatt Carlton Tower for several years and took over as GM of the Churchill when Hyatt took over the management contract. Michael was Hotelier of the Year in 2007.
BHA Member |
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| FRANCIS GREEN, FIH, MI General Manager THE LANDMARK, LONDON |
After Francis trained at the Café Royal, he moved to the Waldorf where he worked his way up to become Deputy General Manager. He was appointed General Manager of Quaglino’s and Hotel Maurice at the tender age of 25. When the hotel closed in 1980 for redevelopment he was appointed Conference and Banqueting Manager at Grosvenor House where he spent the entire 1980’s, masterminding all the great events in the Great Room and persuading the Forte plc board to move out of their plush offices to create a magnificent suite of meeting rooms. He then joined the Royal Lancaster and was Hotel Manager there until he transferred to the Landmark, which he opened in the mid nineties. The hotel has won countless awards and accolades in its first decade of trading. Francis is heavily involved with many hotel-schools, offering internships and placements, particularly with Lausanne, Glion, Bournemouth, Leeds and Portsmouth.
Patron – Thames Valley University |
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| ANTONY GREEN, FIH, MI Hampshire |
After 25 years with Trust House Hotels, many as an area director, Tony Green with his wife Valerie bought the Crown Hotel, Lyndhurst in 1984, which they managed until their retirement sale in February 2001.
Now that they have given up the day (and night) job, they can spend a more appropriate amount of time keeping up with friends, horticulture, furniture-making and some serious grand-parenting.
Freedom of the City of London |
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| JASON HARDING, FIH, MI General Manager, THE PALACE THE OLD TOWN Dubai, UAE |
Jason has worked for the Rocco Forte Collection since 1999, initially as Resident Manager at the Balmoral, followed by a similar role at The Lowry Hotel in Manchester. He spent a short time at Brown’s as Hotel Manager before taking the General Manager’s position at The St David’s Hotel & Spa in 2002. He moved back to the Lowry as General Manager in 2006 when the St David’s was sold.
But his earlier career is far more interesting! After some years working as a carpenter for an interiors company, he joined the London Hilton on Park Lane as a member of its engineering team. He then spent time as Chief Engineer at the Café Royal and as Estates Manager at Brocket Hall. Jason’s personal commitment to training is exemplary and his membership gives the Master Innholders another strong and respected voice in the North West. He is very proactive with local schools, colleges and universities, working on a range of practical based projects. He has also implemented a wide range of development programmes for his management team and supervisors in each of the hotels where he as worked. Jason moved to Dubai in late 2009 where he is GM at The Palace The Old Town.
Active member: the Manchester Hotelier Association |
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| TIM HASSELL FIH, MI Co-owner and General Manager ILSINGTON COUNTRY HOUSE HOTEL Dartmoor |
Tim grew up in the hotel industry, the fourth generation in the family to continue this tradition. From the age of 14 he was thrown into his parents’ hotel kitchen to try to put him off the industry but this ploy failed! He graduated from Oxford Polytechnic in 1992, during which time he completed a year in industry working at Dukes Hotel in London and Stapleford Park Leicestershire. On graduation he joined The Marriott in Grosvenor Square, London.
Tim returned to the South West to the Thurlestone Hotel in Devon as Assistant Manager. In 1997 he returned to the family business in Torquay shortly before they purchased the Ilsington Country House Hotel on Dartmoor.
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| GREG HEGARTY FIH, MI General Manager. RIVERBANK PARK PLAZA and UK Regional Manager, Park Plaza Hotels |
Greg’s career in hospitality began before he left college in Newcastle. Starting as a Banqueting Supervisor at the age of 16 and moving up to the level of Hotel Manager at the Thistle Brighton where he won a coveted Acorn award at the tender age of 25. Shortly afterwards he was appointed General Manager of the Selfridge Hotel, London. Greg became Carlson’s Esprit General Manager of the year in 2006 when he was General Manager of Park Plaza Sherlock Holmes, before he moved to the Park Plaza County Hall. Greg furthered his career as group operations manager at BDL hotels before returning to Park Plaza.
In 2010, whilst simultaneously General Manager for two hotels (Park Plaza Riverbank and the 5 star Plaza on the River), he also completed a Masters’ degree in Business Administration. As well as being a General Manager in his own right, Greg is also Regional General Manager UK of Park Plaza Hotels Europe, with direct responsibility for seven UK hotels.
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| SIMON HIRST, FIH, MI General Manager RAFFLES PRASLIN, SEYCHELLES |
Simon Hirst joined Raffles in April 2012 frllowing a distinguished career with CampbellGray Hotels, from General Manager at One Aldwych since its opening in 1997 and then as Operations Director. Prior to joining One Aldwych he was General Manager and opened the Four Seasons Regent Resort in Chiang Mai, Northern Thailand and was Resident Manager at the Mandarin Oriental Hong Kong, the Four Seasons London and the Mandarin Oriental San Francisco. Born and educated in England, he started his career in Hong Kong as a management trainee with Trusthouse Forte before joining Mandarin Oriental, holding several positions in Hong Kong over 12 years, before moving to San Francisco.
Freedom of the City of London |
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| TERRY HOLMES, FIH, MI Executive Director RED CARNATION HOTELS |
Before he joined Red Carnation, Terry had been involved with The Stafford for 37 years. He was also Managing Director of The Ritz and Duke’s Hotels when the Cunard Line owned all three hotels. During his 45 years in the hotel industry he has been involved with many industry associations and was the founding chairman of Small Luxury Hotels of the World. In 2001 Terry was voted International Hotelier of the Year by the prestigious Hideaway Report in the United States.
Reunion des Gastronomes |
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| TIM HOWARD FIH, MI General Manager JUDGES COUNTRY HOUSE HOTEL, YARM, YORKS |
Tim completed the Savoy Management Training Programme where he trained exclusively at the Connaught. In 1990 he took up his first management position as Assistant Manager at the Priory Hotel, Bath. In 1996 he became General Manager at Flitwick Manor, Bedfordshire. Four years later he moved to Haley’s Hotel in Leeds as General Manager. In 2003 Tim was appointed to his current position as General Manager at Judges Country House Hotel at Kirklevington Hall, Yarm.
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| AMANDA HYNDMAN (nee Scott), BA (Hons), FIH, MI General Manager THE MANDARIN ORIENTAL, WASHINGTON DC |
Amanda graduated with an honours degree in Hotel & Catering Management in 1986 from the Scottish Hotel School, University of Strathclyde. She joined Copthorne Hotels as a graduate trainee and after 6 years became the company’s first female and youngest GM at the Copthorne Aberdeen at the age of 28, followed by positions at the Copthorne Glasgow and Millennium Knightsbridge. She was appointed General Manager of then Le Meridien Waldorf in 2001 managing the £35 million investment programme and continuing for a further 5 years under the Hilton management contract. In 2007 she joined The Mandarin Oriental Hotel Group as General Manager of the 886 bedroom Excelsior, Hong Kong and in 2009 relocated to the 400 room Mandarin Oriental, Washington DC.
Past Director of Aberdeen Chamber of Commerce |
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| MATTHEW JOHNSON, FIH, MI Director & General Manager BODYSGALLEN HOTEL AND SPA |
Matthew has worked in the hotel and catering industry for over 20 years, most of which have been at the Bodysgallen. Before that he was at Hartwell House and Lords of the Manor. During his time at Bodysgallen, the hotel has gained four red stars and three AA rosettes for food – collectively making it the highest rated hotel in Wales. He became a director of Historic House Hotels in 2000.
Matthew is a great supporter of his local catering college: the Llandrillo College where he is a member of the Hospitality Consultative Committee.
Board Member – Pride of Britain |
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| STUART JOHNSON, FIH, MI General Manager BROWN'S HOTEL |
Following The Savoy Management Training Scheme, Stuart held the position of Assistant Banqueting Manager at Claridge’s, Personnel and Purchasing Manager at The Connaught and Hotel Manager of The Savoy. He was a member of the opening management team of Cliveden, finishing his nine-year tenure with four years as Director and General Manager. Stuart held the post of Publishing Director at Conde Nast-Johansens International Hotel Guides between 2000 and 2004 before overseeing the refurbishment and re-opening of Brown’s as General Manager.
Current chairman of the Master Innholders
Chairman of the West One Managers Association |
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| RONALD F. JONES, OBE, FIH, MI London |
Ronald Jones retired in 1995 from Claridge’s, “Resort of Kings and Princes”, after ten exceptional years as Director and General Manager, during which he and the hotel won a host of top international awards.
For over 50 years Ronald has been closely involved in the management of grand hotels, including Turnberry and Gleneagles in Scotland, and The Athenaeum and the Royal Garden in addition to Claridge’s. Currently he is a Director of Dormy House Hotel, author of four books, and is in demand for lecturing, training and speaking assignments in the UK and overseas.
Honorary Doctorate, Derby University |
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| Klaus Kabelitz FIH, MI General Manager HOTEL LE RICHEMOND, GENEVE |
Klaus was born in Germany where he served his apprenticeship at the Dusselforf Hilton. He moved with Hilton to London, Paris, Geneva and was based in New York responsible for staff training in Europe and Africa. He arrived at the London Hilton as Front Office Manager in 1987 and moved from there to the Conrad Chelsea Harbour. He joined the Four Seasons, Park Lane in 1990 and then moved with the company to Berlin. Klaus returned to London in 1998 as House Manager at Claridge’s and moved from there to The Berkeley as General Manager in 2003. He joined the Dorchester Collection as GM of Le Richemond in April 2012.
Committee – St Julian Scholars |
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| KEN KAMINSKI, FIH, MI Tenerife, Canary Islands |
Though born in Poland, Ken Kaminski’s roots have been deep in the heartland of Wales. The experience gained at the Hyde Park Hotel, Knightsbridge, the Royal Automobile Club, Pall Mall and Seabank Hotel, Porthcawl, persuaded him to undertake greater permanency of commitment in the Principality. He has been involved in the Hotel industry in Wales for more than 30 years, managing various hotels. The Wales Tourist Board described Ken Kaminski as one of Wales’ admired and best known hoteliers and paid tribute to his consistently high standard of hotel management on his retirement.
Prince of Wales Award for Tourism in Wales |
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| STEPHEN KYJAK-LANE FIH, MI General Manager THE LANCASTER, LONDON |
Stephen was appointed General Manager of Lancaster London in 2008, following a period of seven years as General Manager of sister hotel K West in West London. During that time the hotel was awarded Advance Performance Hotel of the Year 2003 Best Management Team and Theme Design Awards Hotel of the Year 2002 Best Hotel. Stephen was Chairman of West London Hotel Managers Association for 3 years, helping to grow the Association from 9 to 17 members across West London with particular focus on employment and encouraging young people to join our industry.
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| PETER LEDERER, CBE, FIH, MI Chairman THE GLENEAGLES HOTEL |
Peter Lederer joined Gleneagles in 1984 as General Manager and was appointed Managing Director in 1987. Previously he held operational, administrative and senior management positions in multi-million enterprises in Canada for ten years with the Four Seasons hotel group in Toronto, Ottawa and Montreal, and with Plaza Hotels in Toronto. He also spent time as a partner in a design, construction and consulting firm, providing services to the hospitality industry.
Peter is committed to improving quality, educational standards and training opportunities within the hospitality and tourism industries and is a Patron of The Queen Margaret University College Foundation. Peter has been appointed an Honorary Professor by the University of Dundee and was awarded an Honorary Degree of Doctor of Business Administration by Queen Margaret University College, Edinburgh.
Freedom of the City of London |
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| THOMAS LEWIS, FIH, MI General Manager GILPIN LODGE, WINDERMERE |
After studying at Westminster Technical College where he gained MHCIMA qualifications, Tom trained at the Dorchester, the Plaza Athenee in Paris and the Hotel Villa Magna, Madrid. He subsequently took managements positions at Dukes Hotel, London, the Lygon Arms, Broadway, the Feathers at Woodstock , Studley Priory and Great Fosters, Egham. Until recently Tom was General Manager of Le Manoir aux Quat' Saisons in Oxfordshire.
Advisor to Oxford Brookes University |
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| DAVID F LOCKET, FIH, MI Surrey Clerk Emeritus |
After four years at the Battersea College of Technology studying hotel management, David joined The Savoy Hotel training scheme. Following this were various management positions on small country hotels before returning to London at the Cumberland and the Tower hotels.
In 1983 David set up LMS (Consultants) Ltd which, as a small consultancy firm, offered a very personal service to the top end of the private sector of the hotel and restaurant business. This business was sold in 1997 but David still retains many of his UK and European clients. In 1978 David had the privilege of assisting the Innholders Company on setting up the Master Innholders and was Clerk for the first 25 years of its existence.
Liveryman of The Worshipful Company of Innholders. |
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| JEREMY LOGIE,OBE,FIH,MI Executive Secretary, The Master Innholders and St Julian Scholars |
Jeremy studied hotel and catering management at Battersea College of Technology, now the University of Surrey. He joined Trust Houses as an executive trainee in 1966 and became an area director for the Inns Division four years later. His 22 years in the company included periods as operations director for THF London and International Division and technical services director for THF Group.
In 1988 Jeremy joined Center Parcs as its first UK Managing Director; then to BAA Hotels as MD. In 1992 he became chief executive at the HCIMA and in 1996 chief executive at the BHA. During that period, he sat on numerous industry committees. He left in 2000 to pursue some entrepreneurial interests which never quite “floated”! He is currently chairman of Dormy House Hotel and of Dartington Accommodation and Catering Services. He was chairman of Airport Hotels Partnership from 2000 to 2006 with assets of £400M. He organized the 2000 conference of the International Hotel and Restaurant Association, held that year in London.
Past chairman - Thames Valley Branch HCIMA |
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| CHRISTOPHER LONGDEN, FIH, MI General Manager BALLATHIE HOUSE HOTEL |
Having been educated at colleges in Sheffield and Blackpool, Christopher’s 30 years in the industry commenced with training at British Transport Hotels and Hotel L’Horizon in Jersey. He moved to Scotland in 1981 and became Managing Director of Gleddoch Hotels Ltd, following a management buy-out. He has always been involved in marketing groups in Scotland and was a founder member of Scotland’s Heritage Hotels and also served on various other Scottish Industry committees. Since moving to Ballathie House Hotel in early 1993 he has re-established the hotel’s links with colleges and local groups.
Confrerie des Gastronomes |
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| KENNETH McCULLOCH, FIH, MI Chairman McCULLOCH HOTEL MANAGEMENT (LTD) |
Ken McCulloch was the founder of both the award winning One Devonshire Gardens in Glasgow and the Malmaison chain of hotels. He was Chief Executive of Columbus Hotels and Dakota Hotels.
Hotelier of the Year 1993 |
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| ANDREW McKENZIE, FIH, MI Managing Director THE VINEYARD AT STOCKCROSS |
Since 1998 Andrew has been Managing Director of the Peter Michael Collection, a leisure group based around Newbury, Berkshire, that includes the Vineyard at Stockcross, Donnington Valley Hotel and Golf Club and the Vineyard Cellars wine company.
Since starting his career at the Royal Hotel in Bridge of Allan, Andrew has held management positions with Shire Hotels, Thistle, De Vere and Inter-continental throughout the UK.
Chairman – Destination Newbury |
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| CHRISTOPHER MANDER, FIH, MI Chicago |
A part of the hotel industry since 1972, Chris has worked extensively in the Middle East, the U.K. and the U.S.A. He has been both General Manager and Regional Vice President Operations in Inter-Continental’s most lucrative and important hotels and markets.
Until recently, Chris was now responsible for InterContinental Hotels in the Midwest and Canada. He has now retired.
Chaine de Rotisseurs |
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| JOHN MAWDSLEY, FIH, MI Chester |
John Mawdsley received his formal training at Gleneagles Hotel from 1953 to 1958, after which he worked as trainee manager at the Cairn Hotel, Harrogate for three years, followed by a period at the Georges V in Paris and and the Royal Danielli in Venice. He then worked for the Royal Household at St. James Palace, where he left in 1965 to purchase his own hotel, the Mollington Banastre in Chester, which he ran until his retirement in 1996. He built it up to a four star standard and gained the Queen's Award for the industry. John spent 20 happy years on the board of West Cheshire College. He jointly founded Best Western Hotels and remained on the board for 18 years and was chairman for two periods of four years. It is today the most successful hotel consortium in the UK. After selling the Mollington Ballington, John set up his own consultancy company, sepcialising in building new hotels. Like many other members, John remains very proud to be a Master Innholder.
Best Western Hotels (UK), joint founder (1967) |
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| PAT MASSER, FIH, MRIPHH MI Blackpool |
Pat’s career has involved him as General Manager at British Transport Hotels, Scottish Highland Hotels and Savoy Hotels PLC, Blackpool, and also includes many years in senior Management at the Royal Victoria Hotel, Sheffield, the Queens Hotel, Birmingham, North British Hotel, Glasgow, Marine Hotel, Troon, Balmoral Hotel, Edinburgh, Gleneagles Hotel, Perthshire, Adelphi Hotel, Liverpool and Midland Hotel, Manchester. In 1987 he received the Churchill Fellowship Award, in 1996 was chosen Leading Citizen of the Year and in 1997 was honoured with the HCIMA Lifetime Achievement Award. Since his retirement Pat has been involved with various Community Services Initiatives
B.H.A. member |
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| THERESA MAW FIH, MI General Manager COUNTY HALL MARRIOTT, LONDON |
As General Manager at London Marriott Park Lane Hotel, Theresa was the first woman to open a prestigious Park Lane hotel as General Manager. More recently, she spent five years as General Manager at the five-star Renaissance London Chancery Court Hotel until her recent appointment as General Manager of London Marriott County Hall in 2011.
Theresa has extensive experience in Management, Operations, Sales and Marketing and she blends this experience with an over-riding ambition to ensure the industry serves the needs of its customers, and develops and retains talent. She is actively involved with training colleges and schools, and acts as a mentor for university students and people already in the industry. Theresa has opened no less than 25 hotels in the United Kingdom, Asia and Australia! She has led and implemented operations training in exclusive hotels around the world, blending local customs with core hospitality management skills to ensure a positive experience for guests and staff. In 1995 Theresa received the J.W. Marriott Award of Excellence, the highest accolade within Marriott International. In 2003, she was named Marriott International’s General Manager of the Year. Theresa participates in local environmental activities and supports several national charities including Cancer Research UK and Help a London Child.
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| IAN MERRICK, FIH, MI District & General Manager OAKWOOD UNITED KINGDOM |
Ian has spent over 30 years in the industry, starting as a Savoy Hotel Trainee in 1977. He moved through various departments within the Savoy Group, joining the management team at the Berkeley in 1984. In 1991 he was offered the position of General Manager at ‘47 Park Street’ with responsibility to transform from what was previously apartments to the highest quality Townhouse.
In April 2000 Ian moved to Hyde Park Residence on Park Lane to run 156 Luxury apartments. In 2001 whilst still running Hyde Park Residence he has started a sister Managing Agent company called PL Management to offer facility management to the residential and hospitality market. Most recently Ian has joined Oakwood worldwide, the largest Corporate housing company in the world, to head up the European division, which is based in London.
The Savoy Society –Trustee, Ex Chairman 1998-01 |
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| HILARY METCALFE, MIH, MI Dorset |
Hilary graduated from the Westminster Hotel School in London with a National Diploma in Hotelkeeping and Catering and then spent some time working in Switzerland.
Her hotel career has spanned 30 years, and included hotels as varied as the Caledonian Hotel in Edinburgh to the Manor House Hotel, Moretonhampstead, and companies including Myddleton Hotels Ltd and Ladbroke Hotels. Hilary was also involved with the training of young people through her association with City and Guilds of London Institute. Retiring from hotels, Hilary has remained connected with the tourism industry in various capacities, including the enforcement of minimum standards for accommodation establishments not inspected under national schemes.
Freedom of the City of London |
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| BRIAN MILLER, B.Sc.(Hons), FIH, MI General Manager DANESFIELD HOUSE HOTEL AND SPA |
As one of the first graduates from the University of Surrey with a degree in Hotel & Catering Management, Brian has been acutely aware for the past 25 years of the need for the professionalism within the industry to be improved through education. Various positions he has held have linked in with education and training. In 1983 He was appointed an Honorary Member of the Midlands Association of Chefs and his involvement with this Association related to the encouragement of culinary skills and professionalism and as General Manager of the Welcombe Hotel and Golf Course (Stratford-upon-Avon) for 11 years, he was able to host various M.A.C. occasions. In 1987 Brian was appointed a Governor of South Warwickshire College (now Stratford-upon-Avon College) and was closely involved with both lecturers and students until he moved to Danesfield House in January 1995.
BHA Committee, South Eastern Division |
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| DIANE MILLER /BROOKS, MTA, FIH, MI Virginia, USA |
Diane is a graduate of the Scottish Hotel School, Strathclyde University and spent over 21 years in the hotel business, including eleven years as a General Manager with Forte and Marriott. She was heavily involved in every aspect of the industry, holding voluntary positions with among others the former HCIMA, Springboard and the BHA.
Until her marriage and relocation to the USA in 2000 she was General Manager of the Glasgow Marriott and Regional Director for Whitbread, Scotland. More recently, she graduated with a Masters in Tourism Administration (MTA) in Washington DC and is actively involved in the George Washington Tourism Alumnae Network (GTWAN) as a board member and President Elect. Most recently she was a member of the HCIMA Strategic Working Group.
HCIMA - President 1996/97 |
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| PAUL MILSOM, BSc.(Hons), FIH, MI Chairman MILSOM HOTELS LIMITED |
A graduate of the University of Surrey, with a degree in hotel and catering management, Paul is Chairman and Managing Director of Milsom Hotels and restaurants, incorporating Le Talbooth Restaurant, Maison Talbooth hotel and Milsoms, all in Dedham, the Pier hotel in Harwich and the newly opened Milsoms Kesgrave Hall, near Ipswich. Talbooth Catering, their event and outdoor catering operation is the final part of this family owned business.
Founder and President of the Surrey University Food and Wine Society |
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| DAVID MORGAN-HEWITT, FIH, MI Managing Director THE GORING |
Having graduated from Durham University, David moved into restaurants in 1986 - his real love. He first joined The Goring in 1990 as Restaurant Manager. For several years he was General Manager under William Cowpe and George Goring and was promoted to Managing Director following William’s retirement from the hotel in 2006.
His interests within the industry have tended to continue in food and beverage and education. Having been chairman of the London Food and Beverage Society, he then became Chairman of the St Julian Scholars and lately Chairman of the Independent Advisory Panel of the Defence Food Services School.
Liveryman: The Worshipful Company of Innholders |
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| TONY MURKETT FIH, MI Managing Director THE SLOANE CLUB |
Tony joined Trust Houses as an apprentice in 1970 in their Inns and Post House Divisions. Following three positions as Deputy GM at the Heathrow Post House, the Cumberland Hotel and Grosvenor House, Park Lane he became GM of the Cavendish Hotel, Tony also owns the Hotel Nothampton in Nothampton, Mass. USA www.hotelnorthampton.com
Consultant to Woburn Enterprises Ltd, Bedford Estate |
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| HARRY MURRAY, MBE, FIH, MI Chairman LUCKNAM PARK HOTEL |
Harry managed a number of 5-star International Hotels before establishing his reputation as one of the UK’s leading Hoteliers, managing the Imperial Hotel in Torquay. In 1994, after 18 years at the Imperial, he was appointed Executive Director of the Cape Sun Inter-Continental in Cape Town. He returned to the UK in 1997 to take up his current position at Lucknam Park, a member of Relais & Chateaux and one of the country’s leading country house hotels. He recently set up and runs the Master Innholders/St Julian Scholars mentoring scheme.
Harry has spent more than 40 years managing hotels and was appointed an MBE in 2006 for “Services to the Hospitality Industry”. In 2008 he was presented with the prestigious Lifetime Achievement Catey’
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| ANN MURRAY-SMITH (nee RUSSELL) FIH, MI Partner RUFFLETS COUNTRY HOUSE HOTEL |
Ann is a senior partner in the family owned Rufflets Country House Hotel, having been sole proprietor since 1986. Throughout her career in the hospitality industry, Ann has been actively involved in promoting quality standards in tourism through her involvement on various boards and committees. She has been an active member of the British Hospitality Association Scottish Division, acting as vice chair in 1992 and chair 1993-95, a Board Member of Scottish Enterprise Fife, the Scottish Divisional Advisory Board, Springboard UK and of the Scottish Tourist Board Classification & Grading Committee.
After thirty years in the industry, Ann felt the time was ripe to plan for the future succession of Rufflets. In 2001 a new business partnership was formed with Ann and two of her sons. She continues her involvement as an advisor to the business.
Past Chair BHA Scottish Division |
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| ARTHUR NEIL, FIH, MI East Lothian |
Arthur started his training in the Glasgow Central Hotel in 1946 and went to the Scottish Hotel School in 1947 – 1949. This was followed by two years National Service in the Army Catering Corps as a Messing Officer. In 1951-2 he spent 15 months in the Goring Hotel, London before spending a further year in Switzerland in the Bellevue Palace Hotel, Berne.
Most of his career was spent at The Open Arms Hotel, Dirleton, first as Manager, then as Director, until he retired in 1995. In 1964-74 the Company ran the Grange Inn in St Andrews and in 1970 it purchased the Howard Hotel, Edinburgh upgrading and operating it until it was sold in 1989. In 1960 whilst still a Director of the Open Arms Ltd. he started with a friend Shieldness Produce Ltd. – a vegetable processing company which eventually had depots in Scotland, Newcastle, Manchester and Birmingham from which he retired in 1987. Some of his other interests during the years were as consultant to Edinburgh Corporation Architects Department and to other private architectural firms and individual hotel companies. His published works include “Running your Own Hotel” (Barrie and Rockliff, 1967) and “A Hotel of your Own” (Barrie and Jenkins 1974).
First Chairman of Interchange Scotland |
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| PHILIP NEWMAN-HALL, FIH, MI Director and General Manager LE MANOIR AUX QUAT' SAISONS |
Philip is Director and General Manager at Le Manoir aux Quat'Saisons. This is his second term at Le Manoir, having been asked by Raymond Blanc to return to oversee the continuing expansion of the house in July 2009. From 1999 – 2004 Philip was General Manager of Raymond Blanc’s iconic Le Manoir aux Quat’ Saisons, the two Michelin star, five star hotel and restaurant set in the Oxfordshire Countryside. Philip reported in to the Board level of Orient-Express Hotels as well as to Raymond Blanc. Philip has previously been Operations Director for Virgin Hotels Ltd. within the UK 1994-1998, General Manager of Crathorne Hall Hotel, North Yorkshire 1990-1994, General Manager of The George of Stamford 1987-1990, General Manager of The Spa Hotel, Royal Tunbridge Wells 1983-1987. During Philip’s 35 year career he has been involved with various industry associations, rotary clubs and was previously a Governor of Stamford College. He has also sat on three different divisions of the BHA and was also responsible for a Young Enterprise Company whilst in Stamford.
Member of the Academy of Food and Wine |
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| DAVID NICHOLSON, FIH, MI Windermere |
A graduate from Westminster College, David trained with Centre/Crest Hotels from 1975-1982. He then spent five years with First Leisure Corporation as Regional Director. In 1988 he and his wife purchased Holbeck Ghyll Country House Hotel where major refurbishment has been carried out. The hotel, which is set in 8 acres overlooking Lake Windermere, has been extended to 20 rooms and now has a Health Spa. A member of Small Luxury Hotels of the World and Pride of Britain, Holbeck Ghyll was the 1998 and 2000 Cumbria Tourist Board Hotel of the Year and runner up in the England for Excellence finals. Holbeck Ghyll has attained a Michelin star for the past 4 years. David and Patricia sold the Holbeck in early 2010.
BHA Member, Academy of Food and Wine Service |
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RICCI OBERTELLI, FIH, MI |
Riccardo was appointed to his current position as CEO/VP of Operations for the Dorchester Group in 1996. Previous to this he was General Manager and a Director of The Dorchester, London. After a training course in Hotel Management in his native Italy, he gained extensive experience at some of London’s most prestigious five star hotels, including Claridge’s, The Savoy and The Ritz. He then joined the Four Seasons/Inn on the Park In 1986 he was invited to join The Dorchester as Manager with specific and overall responsibility for supervising the two-year complete refurbishment. Whilst at The Dorchester he was named Personalite de l’Annee , Hotelier of the Year and Independent Hotelier of the World. During his time as General Manager, the Dorchester was named Hotel of the Year by numerous publications. Ricci left the Dorchester in 2008 and is now a consultant. |
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| JOHN O-CARROLL, FIH, MI Co Antrim , Northern Ireland |
John graduated with Honours from Shannon College of Hotel Management in 1972 and joined the Trust House Forte Graduate Development Programme, spending time at Cornell University, New York. After appointments in London, he moved to Doha, Qatar with Gulf Hotels and then Manila, Philippines as Food & Beverage Manager. He subsequently joined Inter-Continental Hotels Corporation, working in various functions in Asia, Middle East and Europe. In 1989 he was appointed General Manager of the Athenaeum Inter-Continental Hotel in Athens, and Regional Vice President for Operations in the Mediterranean. In 1995 he took up his last appointment at the Hotel Inter-Continental London, responsible for Bass Plc’s hotels in Central London. He retired in 2002.
Reunion des Gastronomes |
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| MICHAEL O’DWYER, FIH, MI Managing Partner HGS PARTNERSHIP |
Michael O’Dwyer was born and raised in Ireland and graduated with First Class Honours,from the Shannon College of Hotel Management. His hotel career began in the UK with Trusthouse Forte where he held various management positions before moving to Tunisia for two years for the opening of the 5 star Hannibal Palace Resort.
On returning to the UK, he worked at the Cavendish, St James’ before accepting the post of General Manager, and then Managing Director of the Runnymede Hotel, which he developed over 13 years. Then came the Forest of Arden Resort which he developed for Whitbread/Marriott before he became the opening GM for the five star Marriott Hotel County Hall. As Managing Director of the five star hotel, golf and spa development, he spent four years on The Grove Project and, following its successful opening, he decided to leave the operations arena and set up his own consultancy practice. Michael is now the head of HGS Partnership which specializes in the provision of independent consultancy in hotel, golf and spa developments in the UK and overseas.
Freedom of the City of London |
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| THOMAS ORCHARD FIH, MI General Manager THE METROPOLITAN and HALKIN HOTELS, LONDON |
After obtaining an HND at Middlesex Polytechnic Thomas ventured to the Caribbean to work for Royal Caribbean Cruise Line. On returning to the UK he joined Hanbury Manor and worked at the Rock Resort for six years. He moved from there to The Berkeley Hotel London working his way up to Rooms Division Manager. He took his first GM role looking after the Halkin Hotel, overseeing the introduction of Nahm, the first Thai restaurant to receive a Michelin star. He moved to Como’s sister hotel the Metropolitan in 2003 and is now responsible for both properties and the group sales and marketing function covering EMEA and the Americas.
Chairman – BHA London Region |
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| RAMON PAJARES, OBE, FIH, MI London |
Graduating with a degree from the Institute of Hotel Studies in Madrid, Ramon served with the Spanish Navy after working in The Hotel Ritz in Barcelona. His work then took him to England, France, Germany, Switzerland and the Canary Islands. In 1970 he opened the Inn on the Park as Executive Assistant Manager in charge of Food and Beverage. In 1972 he left to work in America, returning to the Inn on the Park in 1975 where he held the position of Vice President and General Manager. In 1994 he took up the position of Managing Director of the Savoy Group. He stepped down from this position at the end of 1999.
Freedom of the City of London |
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| DUNCAN PALMER, FIH, MI Managing Director THE LANGHAM HONG KONG |
After graduating from Westminster College in 1980 Duncan gained experience in various establishments in this country before joining the Mandarin Oriental Hotel Group in 1984, working at their hotels in Macau, Manila and Bangkok and moving on to the Mandarin Oriental, Jakarta in 1989 as General Manager. After a considerable time in the Far East, Duncan returned to London in June 1995 to take up the appointment as General Manager of The Savoy and of The Connaught between 1997 and 2002. After a period at The Sukothai in Bangkok he returned to London to open the refurbished Langham Hotel. He moved to Hong Kong in April 2009 to become Vice President Design for Langham Hotels and Managing Director of the Hong Kong Langham.
Reunion des Gastronomes |
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| DANNY PECORELLI, FIH, MI Managing Director EXCLUSIVE HOTELS |
Danny trained at The Savoy in London followed by Cornell University, graduating in Hotel Management. He then spent a year with Sheraton Hotels in the USA developing his sales and marketing techniques. Hotel Management commenced with Exclusive Hotels at Mannings Heath Golf Club in 1991 followed by South Lodge Hotel in 1994. In 1997 Danny became Managing Director of Exclusive Hotels, now employing over 700 people in five hotels.
BHA Member |
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| INGRID PHILIP-SORENSEN, FIH, MI Director DORMY HOUSE HOTEL |
Ingrid has been involved in the hospitality industry since 1982 when she became a Main Board Director at the Dormy House, and is currently responsible for international marketing and interior design. In 1988 she became Managing Director of the Dormy House and under her leadership the hotel has won numerable awards. The Dormy House is an independent, privately owned hotel.
BHA, Past Chairman and current committee member, Heart of England Regional Committee |
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| ANDREW G. PHILLIPS, FIH, MI Secretary BOODLE'S |
Andrew completed The Savoy Group’s five-year Management Training Programme in 1978 and worked in various establishments, prior to his appointment as Banqueting Manager at Claridge’s in 1986. In 1990 he joined Franklin Hotels as General Manager to open The Egerton House Hotel. He subsequently opened and managed The Franklin Hotel in 1992 before becoming General Manager of Dukes in 1994. In 2003 he joined Boodles, the distinguished London Club, as Secretary.
Independent Hotel Managers' Association |
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| JOHN PHILIPSON, BA, BSc,FIH, MI Area Director - Maldives SIX SENSES RESORTS & SPAS |
John has been active in the hospitality industry since finishing his higher education where he obtained an OND and HND at Newcastle University, a BA from New Hampshire College, USA and a BSc in Hospitality Management.
He started his career with the Hyatt International Group at the Hyatt Regency in Grand Cayman, BWI and the Grand Hyatt in Chicago, before moving to London, firstly at The Lowndes and then The Carlton Tower. After that he joined The Grosvenor House, before moving to The Balmoral in Edinburgh to work for Rocco Forte Hotels in 1997. Within two years he had risen to the position of GM at The St David’s Hotel & Spa in Cardiff and then transferred to The Lowry Hotel in Manchester in 2001 its opening year. John is currently working for Six Senses Resorts and Spas as Area Director in the Maldives, overseeing Soneva Fushi, Soneva Gili and Lattitude Laamu. In addition to encouraging his team to develop their skills he also continues to develop in his career. In 1998 he was the winner of the Young Acorn Awards and in 2002 John won one of the Master Innholders scholarships to assist in his development as a General Manager at Cranfield University also in that year he received his MSc in Hospitality Management.
St Julian Scholar |
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| DEREK PICOT, FIH, MI Regional General Manager THE JUMEIRAH CARLTON TOWER, THE LOWNDES HOTEL AND MONTES CLUB |
Derek Picot joined Jumeirah International, a Dubai based company that operates some of the world’s most spectacular hotel properties, in March 2003.Before that he held an operating regional role for Meridien Hotels and Resorts in the U.K., Australia and Canada. His earlier career was with the Savoy Group, Hilton International and Mandarin Oriental. He has worked in Europe, the Middle East, America, Hong Kong and Australia.
Following considerable new investment in the properties under his control, Picot is aspiring to ‘landmark’ the hotels by emphasising hospitality and service through the colleagues that work within his team.
BHA Divisional Committee Member |
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| MICHAEL PURTILL BSc, FIH, MI General Manager FOUR SEASONS HOTEL, CANARY WHARF |
Michael commenced his career as a waiter in a family-run hotel, working during the weekends and school holidays. Subsequently, having graduated from his BSc degree in Hospitality Management, he undertook a Management Trainee position at Tylney Hall in Hampshire, followed by 7 years at Chewton Glen, culminating in becoming the Deputy General Manager. In 1995 he joined the Turnberry Hotel, Golf Courses and Spa in Scotland as Operations Manager, followed by a move to Ashdown Park Hotel and Country Club in 1999 as General Manager. In 2003 he joined Four Seasons Hotel Hampshire at pre-opening stage as Hotel Manager, and became General Manager at Four Seasons Hotel Canary Wharf in September 2007.
Master Innholders Scholarship winner 1997 |
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| JONATHAN RAGGETT, FIH, MI Managing Director RED CARNATION HOTELS |
Jonathan’s early career started in Harrogate, Bournemouth and London. He moved to South Africa where he was Manager of the 300 room Maharini Hotel, Durban. From there he moved to the Pierre Park Hotel, Guernsey where he was GM for three years. He joined Red Carnation in 1998 as General Manager of Rubens Hotel when the group had three hotels in London. Two years later he was appointed MD. Under his leadership the group has grown to seven hotels including one in Dorset. Red Carnation was awarded Hotel Group of the Year by the AA in 2007.
Trustee – the Arc Foundation |
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| JEREMY RATA, FIH, MI Managing Director BOVEY CASTLE, DEVON |
Educated at The Leys School in Cambridge Jeremy started in the industry as a waiter in 1977 with THF hotels. He became a General Manager in 1984 at Ockenden Manor in Sussex. Spells at Intercontinental Hotels, Crest Hotels and Forte led to role in 1996 as Managing Director of the company that looks after the Duke and Duchess of Devonshire’s hotel interests on their Yorkshire Estate. He joined Bovey Castle in 2008 after a short spell in repositioning the Grand Hotel, Brighton.
Freedom of the City of London |
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| Rev MALCOLM REED, M.Sc, FIH, MI South Yorkshire |
A graduate from Holling’s College, Manchester (1966) and Durham University Business School (1975), Malcolm joined Trust Houses as a management trainee. He managed five of their hotels in twelve years. The last of these was The Randolph, Oxford, which he left in 1978 to become an Area Manager with Swallow Hotels. He became a director two years later and was responsible for Hotel Operations throughout England, until he resigned in May 1996 for personal reasons. He joined the AA. Hotel Appointments Team in October 2000. Malcolm holds a Bishop’s Licence as a Reader in the Church of England.
Secretary/Treasurer, Barnsley Deanery Readers Association. |
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| JANE RENTON, FIH, MI Estates Manager BELGRAVIA ESTATES ASSOCIATION |
Jane joined The Lowndes Hotel in 2004, and then oversaw the closure and major refurbishment project, to the launch of the Jumeirah Lowndes Hotel in 2006. She left in 2010 for a sabattical and is currently Estates Manager with the Belgravia Residents Association. Jane studied hospitality management in her homeland of Wales, thereafter working in hotels and also holding a lecturing post for three years. Moving to London, Jane joined The Dorchester where she had a series of senior positions over nine years, including being part of the project team during their closure, major renovation and launch. She became GM of Draycott House Apartment Hotel, Chelsea where she masterminded the conversion to a full service hotel. Freedom of the City of London St Julian Scholar Executive Councilor – the Institute of Hospitality (FIH) International Councilor – Association of International Chefs de Reception (AICR) Committee member- Reunion des Gastronomes Member – British Hospitality Association Member – Chaîne des Rôtisseurs Member - European Hotel Managers Association |
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| NICHOLAS RETTIE, FIH, MI Consultant Richmond, Surrey |
Nicholas works for a variety of clients doing project and interim management, appraisals and developments, and in opening new hotels - most recently Aviator, adjacent to Farnborough Airport with Ken McCulloah MI. He was Managing Director of the Great Eastern Hotel in the City of London, working for Sir Terence Conran and Wyndham, and oversaw its £65m reconstruction and reopening in 1999, managing it until it was sold in 2006. Before that he was General Manager of The Metropolitan on Park Lane and The Halkin in Belgravia.
Hotelier of the Year: 1998 |
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| CHRISTOPHER J ROUSE, FIH, MI Director CJR CONSULTANTS LTD. |
Before semi-retiring in April 1998, Chris was Director and General Manager of Turnberry Hotel, Golf Courses and Spa in Scotland for 20 years. During his management, Turnberry was successfully re-positioned as a five red star property, was voted Hotel of the Year in 1993, and the Hotel’s Ailsa Golf Course hosted the Open Championship for the third time in 1994. He is now a Consultant to the hotel and leisure industry.
Founder Member, Connoisseurs Scotland Ltd. |
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| NICOLAS RYAN, FIH, MI Proprietor THE CRINAN HOTEL |
Nic joined the Cunard Line’s Royal Mail Steamer “Queen Mary” as a bell boy and completed a six year apprenticeship to the rank of Junior Catering Officer. After working on board several of the Company’s other vessels and in their offices in New York, Liverpool and Southampton, he was appointed Second Catering Officer of the world cruise liner RMS “Caronia”. In 1968 he joined the Union Castle Steam Ship Company as Purser (Catering); this encompassed both the Company’s shipboard and hotel interests in South Africa and the Canary Islands. He is now proprietor of the Crinan hotel, Argyle.
BHA Scottish Committee |
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| PAUL SADLER, FIH, MI Director and General Manager CALCOT MANOR & SPA |
Paul is General Manager of Calcot Manor Hotel and Spa where he has worked for the past 20 years. Over this time Calcot has grown considerably and he has been instrumental in this growth and the hotel’s continuing success. He received an MI scholarship to Cranfield University in 2002 and has been heavily involved since with the St Julian Scholars, becoming Vice Chairman in 2008.
Paul is also involved with many local and national hospitality associations including the BHA and Tourism Skills Network. He is committed to education and training in the South West and is Chairman of The Hospitality Academy at Cirencester College. This was launched in 2007 and has already bought some outstanding young people into our industry. In 2007 he organised and hosted the first joint Master Innholders / St Julian Scholars Regional conference that is being replicated throughout the UK in the future.
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MICHAEL SHEPHERD, FIH, MI |
On graduating with a degree in Hotelkeeping from the University of Surrey, Michael joined Hilton International and spent 21 years managing a number of properties in different parts of the world. He opened their hotel in Lesotho, Southern Africa and later managed Hiltons in Istanbul, Corfu, Athens, Nicosia and Cairo. Additionally, he undertook a regional role covering the 50 hotels within the Middle East, African and European Division. His extensive international experience has allowed him to develop his language skills, as well as acquiring an in-depth understanding of global marketing within the hospitality business.
Michael was appointed GM of The Savoy in September 1997, joining the Savoy Group from the Langham Hilton where he had been GM since 1992, following the complete renovation and re-opening of this property.
Past Chairman of the London Region of BHA |
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| JONATHAN SLATER,FIH,MI Managing Director THE CHESTER GROSVENOR |
Jonathan joined The Chester Grosvenor as General Manager in August 1983 and was appointed Director and General Manager in January 1985, becoming Managing Director in September 1986. During the late 1980’s he personally supervised every aspect of a multi million pound refurbishment of the hotel which saw its closure for the first time in its year history.
Receiving the prestigious Catey Award as “Manager of the Year” in July 2002, Jonathan’s other major achievement that year was the inclusion of The Chester Grosvenor within the AA Top 200 hotels, and its consequent Five Red Star accolade. Jonathan is an inexhaustible supporter of tourism to the Chester area and to the UK in general, and finds the time to undertake a minimum of three overseas trips each year, primarily to North America and the Far East. His other roles include the International Board of Small Luxury Hotels of the World, the board of directors of Visit Chester and Cheshire, and the executive committee of Chester Hospitality.
Founder Director and Past Chairman of Small Luxury Hotels of the World |
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| STEWART SPENCE FIH, MI Owner THE MARCLIFFE AT PITFODELS |
Stewart built the Marcliffe at Pitfodels Hotel and Spa in 1991-3 when it was opened by Mikail Gorbachev. After his hotel and catering management course at Robert Gordon’s College in 1962, he started his career with British Transport Hotels in the kitchens of the Station Hotel, Aberdeen. By 1968 he was manager of the Treetops Hotel, Aberdeen. He opened and managed his own first hotel, the Commodore Hotel, Stonehaven in 1970. This was followed by the purchase of the Atholl Hotel, Aberdeen in 1972 where he stayed until 1989. At the same time he owned and managed several other hotels and restaurants in Aberdeen, including Invery House, a member of Prestige (now Small Luxury Hotel of the World).
Board member of Prestige Hotels |
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RUPERT SPURGEON FIH, MI
General Manager SOUTH LODGE, SUSSEX |
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Rupert trained with Forte Hotels and was subsequently appointed Conference and Banqueting Manager at Grosvenor House in 1989. He worked at Gleneagles as Events Manager for several years before joining Wren’s Hotels in 2000 where he subsequently became UK Operations Director, followed by Director of International Development. After a two-year spell as Operations Manager for Handpicked Hotels, he joined South Lodge in 2006.
During his time at South Lodge the hotel has been extended and improved to become a Five Red Star hotel which has won numerous accolades in recent years, including AA Hotel of the Year. Rupert was one of the first people to be awarded a Master Innholders Scholarship in 1997 and he was the founding Chairman of the St Julian Scholars.
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| JONATHAN STAPLETON, FIH, MI Chief Executive FARNCOMBE ESTATE and DORMY HOUSE HOTEL, Cotswolds |
Jonathan’s career in the hospitality industry started in 1972 working for Trusthouse Forte at the Gorge V in Paris, followed by Grosvenor House, the Cavendish and the Westbury in London. His extensive international experience began with Hyatt International in Brussels. He then moved on to the Hyatt in Singapore, where his knowledge of health and fitness began with the opening of a 20,000 sq.ft. Health and Fitness Centre attracting 800 members. Following this success, the equally spacious Health and Fitness Club in Melbourne was opened. As Resident Manager of the Hyatt on Collins, Jonathan set up the Club which had its own treatment rooms and a Nutrition Centre for its 1,500 members.
Having gained experience in every aspect of the hotel industry, he then set up one of Australia’s top restaurants, Chinois in Melbourne. After the success of this, he sold his interest in the business and returned to the hotel industry and to a further challenge – the opening of the first international hotel for Ritz Carlton in Sydney – before returning to London in 1991 as Operations Manager for the London Hilton on Park Lane. Prior to his arrival as GM at Champneys in January 1996, Jonathan was the General Manager of the privately owned Athenaeum Hotel in Piccadilly, London. He relocated to St Andrews, Scotland in January 2002 to take over as general Manager of the famous international resort destination, The Old Course Hotel, Golf Resort and Spa. In 2007 he left to set up the Vivari Group and is now General Manager of the new Lough Erne Golf Resort in Northern Irelend. Jonathan joined Sorven Holdings in April 2012 as Chief Executive of their large estate on the edge of the Cotswolds just outside Broadway.
Freedom of the City of London |
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| JOHN STAUSS, FIH, MI Regional Vice President and General Manager FOUR SEASONS HOTEL LONDON |
John was appointed General Manager of Four Seasons Hotel London in October 1994, having previously been the General Manager of Four Seasons Resort Nevis, West Indies. Two years later, he became Regional Vice President. His current responsibilities include overseeing hotel operations for seven European hotels managed by Four Seasons Hotels and Resorts.
John has been with Four Seasons for 26 years, after joining the group in 1982 as Resident Manager of Four Seasons Hotel Clift San Francisco. In 1985, he became the pre-opening Hotel Manager of Four Seasons Hotel Newport Beach and in 1998, he moved to the Caribbean to open Four Seasons Resort Nevis. Before joining Four Seasons Hotels and Resorts, John worked for Hyatt Hotels and also had postings in Mustique and St. Lucia. He studied at Oregon State University and later graduated with honours from the Ecole Hôtelière de Lausanne in 1976.
2007 Worldwide Virtuoso Hotelier of the Year. |
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| ANDREW STEMBRIDGE, BA Hons, FIH, MI Managing Director CHEWTON GLEN and CLIVEDEN |
Andrew graduated from The Scottish Hotel School at Strathclyde University, Glasgow in Hotel Management and Tourism in 1993. After leaving University he joined the Management Team of One Devonshire Gardens which then led to a role in the opening team of the Malmaison Edinburgh and Glasgow, working for Ken McCulloch MI. A two year stint in Massachusetts, USA then followed as Assistant Manager of Blantyre before returning to the UK in 1997 as Operations Manager of Chewton Glen, working for Peter Crome MI. In 1998 Andrew was one of the first beneficiaries of the Master Innholders scholarships and he attended the General Managers Programme at Cornell University. After 4 ½ years Andrew moved back to his hometown of Edinburgh to become General Manager of the newly opened Scotsman Hotel – thus achieving his ambition of becoming a GM at the age of 30. In 2003 Martin Skan MI, then proprietor of Chewton Glen, approached Andrew to return as Managing Director where he remains today. Chewton Glen was sold in 2006 after 40 years in family ownership. Andrew continued as Managing Director after the sale and has been successful in continuing the tradition of continuing to evolve the business and regularly collecting accolades and awards for this iconic property.
Relais & Chateaux - Steering Committee Member |
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| DEBBIE TAYLOR, MSc, FIH, MI Managing Director THE OLD COURSE HOTEL, GOLF RESORT & SPA |
Debbie joined The Old Course Hotel in 2007, to spearhead the future expansion and development of this world class Resort. She was previously General Manager at the Balmoral Hotel, Edinburgh, where she became the first woman General Manager in the hotel’s 101 year history. She was previously General Manager of The St. David’s Hotel. Having worked in the hotel, travel and tourism sector for over 20 years, Debbie boasts extensive experience in Management, Operations and Sales and Marketing.
A key player within Scottish Tourism, Debbie is the Chair of the British Hospitality Association for Scotland from January 2008 and a Director of the Institute of Hospitality - one of only nine women in the World to hold this prestigious accolade. In 2007, Debbie was voted the Caterer and Hoterlkeeper “Manager of the Year” and was awarded the “RAC Hotelier of the Award in 2005”.
Chair of The British Hospitality Association for Scotland (from January 2008) |
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| PETER J. TAYLOR, OBE, FIH, MI Managing Director THE TOWN HOUSE COLLECTION |
Peter Taylor owns and leads the very successful Town House Company in Edinburgh. Started by Peter in 1990 with the redevelopment of 5 town houses into the 46 room Channings, the company now owns 3 further “boutique” hotels – The Howard, the 18 room 5 star luxury Hotel; The Bonham, 48 room traditional town house with a contemporary twist, which has recently celebrated its 5th birthday; and his latest acquisition, The Edinburgh Residence – the most distinguished collection of luxury hotel suites in Edinburgh.
A former student of the Scottish Hotel School, Peter worked his way through Strand, Forte, Thistle and Stakis hotels to Director positions before finally going out on his own in 1984. In addition to his work with the British Hospitality Association and The Scottish Tourism Forum, Peter works with Scottish Business in the Community, chairing a business support group. Peter has been honoured with a number of awards, most recently in 2001 The Silver Thistle Award for Outstanding Achievement, which recognises his outstanding contribution to the development of tourism in Scotland.
Past Chairman – British Hospitality Association U.K. |
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| PHILIP TAYLOR, MIH, MI Derbyshire |
A career in the industry, spanning more than 30 years, started by chance in the summer of 1963. Home from school for the vacation, Philip secured a holiday job at a local restaurant. After just one week he found he was cooking chips for an up and coming pop group – ‘The Beatles’! Since a catering career obviously promised excitement, Philip was inspired to enrol at Bournemouth College of Technology where he obtained a National Diploma in Catering and Hotel Administration.
Philip joined Myddleton Hotels and was rewarded with management posts at the Sackville Hotel, Hove, the Balmer Lawn Hotel, Brockenhurst and the Linton Lodge Hotel, Oxford. The takeover of Myddleton in 1980 by Ladbroke Hotels gave him the opportunity of opening their new hotel at Bracknell before moving to the Ladbroke Dragonara, Edinburgh. In 1985 Philip bought the Lindrick Hotel in Sheffield which he ran, with his wife, until retirement in 1999.
Freedom of the City of London |
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| JONATHAN THOMPSON, FIH, MI Director and General Manager HARTWELL HOUSE |
Jonathan is Director of Historic House Hotels and General Manager of Hartwell House. Historic House Hotels also own Bodysgallen Hall in North Wales and Middlethorpe Hall in York. Jonathan left Blackpool College in 1975 with an HND in Hotel and Catering Administration and went on to work at The Gleneagles Hotel, Centre Hotels and the Palm Beach Hotel Aqaba, Jordan before moving to The Compleat Angler Hotel, Marlow in 1978 and eventually joining Historic House Hotels in 1983. During his career Jonathan has been involved with several industry associations and has received a string of achievement awards.
BHA Member |
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| THE VISCOUNT THURSO, MP, FIH, MI Member of Parliament HOUSE OF COMMONS, LONDON |
John was elected Liberal Democrat MP for Caithness, Sutherland and Easter Ross in June 2001. He is a member of the Treasury Select Committee 2006- CMS Select Committee 2001-05. Lib Dem Shadow Secretary of State for Scotland 2001-06, and Transport 03-05. She sat in the House of Lords from 1995to 1999 and was Lib Dem Tourism Spokesman between 1996 and 1999. He is the only hereditary Peer to be elected to the Commons after House of Lords Act 1999.
Prior to entering full time politics John was Managing Director of Champneys Group. He is a non executive Director of various companies and Deputy Chairman of Millennium & Copthorne PLC. He was a Director of the Savoy Group for many years. He was Patron of the HCIMA between 1997 and 2003, and is President of the Tourism Society, Patron of the Academy of Food & Wine, a Trustee of the Hospitality Education Trust, Queen Elizabeth’s Castle of Mey Trust, and a member of the Council of the Fondation pour la Formation Hoteliere (Geneva).
Past President, Licensed Victuallers School, Ascot |
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| PAUL UPHILL, FIH, MI, JP Managing Director THE PALACE HOTEL, TORQUAY |
Paul began his career in 1963 as Trainee Manager at Torquay’s five-star Imperial Hotel. He then worked in Canada before returning to Torquay in 1973 to take up the position of General Manager at the Palace Hotel, progressing to Managing Director in 1976. He is now very much involved in developing the hotel further to include the introduction of an 180 apartment complex within the grounds.
For many years Paul was both a member of the Advisory Committee for the Hotel and Catering Department at the South Devon College and a member of the Devon Economy Consultative Working Group for Devon County Council. He was also a magistrate for over 25 years as Chairman of their Betting and Gaming Committee.
BHA Member |
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| ANNE VOSS-BARK, MBE, FIH, MI. JP Proprietor THE ARUNDELL ARMS |
Anne is the proprietor of The Arundell Arms, which she acquired in 1961 together with 20 miles of its own salmon and trout fishing. Anne continues to be an ambassador for fishing in the UK and has undertaken lecture tours in the USA. Over the years Anne has been deeply involved in the hotel industry, particularly in the South-West Division of the BHA. Her transition from actress to hotelier in 1961 culminated in her receiving the Cavendish Cup in 1978 for the most successful woman hotelier of the year and in 1996 she was awarded the MBE for outstanding services to tourism in the South West.
Fellow of the BHA |
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JONATHAN WEBLEY BA(Hons),FIH, MI
General Manager THE GRAND HOTEL, EASTBOURNE |
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Jonathan is General Manager of the Grand Hotel, Eastbourne, where he started his career as Trainee Manager in 1981. Having graduated with a general arts degree but with a fascination for the industry, Jonathan was fortunate to be offered a three year training programme at the Grand, Eastbourne which led to junior management and further progression within DeVere including Deputy General Manager of the Cavendish Hotel, Eastbourne and General Manager of the DeVere Coventry.
In 1994 Jonathan returned to The Grand as General Manager and retained the post when the hotel was acquired in 1998 and restored by Elite Hotels.
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| DAVID WILKINSON, FIH, MI Consultant Surrey |
David Wilkinson graduated with first class Honours from Shannon College of Hotel Management in 1975 and, wishing to work abroad in order to improve his language skills, joined Hilton International and spent six years at the Brussels Hilton. A transfer in 1980 took him to the London Hilton as F&B Manager for three years, followed by a three year spell at the Seoul Hilton. David took up the position of GM at the Dorchester in 1997, having been Deputy GM for nine years which included full involvement in the hotel’s major refurbishment.
In January 2004 David formed Hotel Investment Partners Ltd. In 2005 he introduced Shangri-la to the Shard of Glass project at London Bridge Station. He was also responsible for Campbell-Gray Hotels taking over the Goodwoood Park Hotel in 2007. He has worked for the Bowood Estate, Failte Ireland, the Ruia Group, the Sellar Property Group, and has been involved in a Norwich Hotel new build project. In 2008 David became a Non Executive Director for Zeitgeist Projects, a Hong Kong based Hotel Management company, and will be in charge of Development in Europe.
BHA – Associate Member |
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SUE WILLIAMS FIH, MI
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Sue obtained her HND in Hotel, Catering and Institutional Management at Brooklands College, Weybridge. Following this, she spent two years with Concord Hotels as a Management Intern working across the UK in various four star properties. In 1989 Sue joined Le Manoir aux Quat’ Saisons, completing 12 years service, firstly as Guest Services Manager then Operations Manager.
Sue joined The Bath Priory as General Manager in 2002 and subsequently took on a group role looking after Sydney House, Chelsea from 2003 and Gidleigh Park, Devon from 2005, overseeing the complete refurbishment and reopening of Gidleigh Park in 2006. In 2009 Gidleigh Park was awarded “Hotel of the Year” at the Enjoy England Awards for Excellence.
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| MARTIN WILLIAMSON, FIH, MI Consultant LONDON |
For many years Martin owned The Miller of Mansfield in Goring-on-Thames. He was a student at Portsmouth College and Cornell University where he obtained a National Diploma and a Cornell Management Diploma. Martin has over 30 years experience working in Bermuda, Jamaica, the USA and Canada.
BHA Member |
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| PETER WOOD, FIH, MI General Manager GRAYSHOTT SPA |
Peter Wood has been in the hotel business for over thirty years. He received his training through hands on experience in every department at such renowned establishments as the Stafford and the Ritz in London as well as a spell as reception manager at the Lancaster Hotel in Paris. Peter took up his first General Manager position in 1987 at the Bell Inn at Aston Clinton, followed by two years as General Manager at Eastwell Manor near Ashford in Kent. In 1991 he was appointed as General Manager of the Chesterfield and after the acquisition of the Montague and the Rubens Hotels, was made Managing Director of the Red Carnation Hotel group, a position he held until 1999.
At the end of 1999 Peter took up the position of General Manager of The London Capital Club in the City of London. In 2003 he was asked to return to a much larger and expanded Eastwell Manor as General Manager.
RAGB |
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| DAGMAR WOODWARD, FIH, MI General Manager THE JUMEIRAH, FRANKFURT |
Dagmar Woodward began her career as a trainee Chef at the Frankfurt Inter-Continental in 1970 and worked her way up through Food and Beverage departments in Paris, Washington, Atlanta and New York before taking up the post of General Manager at the Portman Inter-Continental. After serving seven years as the General Manager of the May Fair Inter-Continental in London, Dagmar took up the position of General Manager of the Hotel Inter-Continental Paris in1998. She became Directeur Generale of Le Royale Monseau in 2006. In 2009 Dagmar became General Manager of the Jumeirah, Frankfurt.
BHA Member |
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| PETER YARKER, MI Chairman, Dukes Norton Leisure Ltd, Bath |
A graduate of Ealing School of Hotelkeeping and Catering, Peter developed his career with Trust Houses Ltd. and Myddleton Hotels Ltd, joining the board of the latter company in 1977.
After gaining multi unit management as Operations Director with Ladbroke Hotels, Peter bought and developed Dukes Hotel in Bath in 1983 and The Savoy Hotel, Cheltenham in 1993. The Savoy Hotel was awarded Investor in People in 1995 and achieved two rosettes for its restaurant. Having disposed of his hotel investments in 1999, Peter is currently Chairman of Dukes Norton Leisure Ltd. which owns and operates Health & Fitness Clubs. During his career Peter has served on numerous industry committees including City & Guilds, BHA and HCBA. He was a director of Best Western Hotels. He is licensed by the Bishop of Bath & Wells as a Reader in the Church of England. He is a trustee of Abbey House Glastonbury; and a member of the House Committee of the Naval & Military Club, and on the Court of the Worshipful Company of Basketmakers.
Liveryman, The Worshipful Company of Basket Makers |
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| FRANCIS YOUNG, FIH, MI Proprietor THE PEAR TREE AT PURTON |
Educated at Radley, Francis graduated from Blackpool with an HND in Catering and Hotel Administration. After his first management position at the Grosvenor Hotel, Chester, he became manager of HM King Hussein’s Summer Palace in Aqaba, Jordan. After a period at the Sandy Lane Hotel in Barbados, he joined Marriott Corporation working in Baltimore. Francis opened the Boston Marriott and the London Marriott as Food and Beverage Director. After being General Manager of Oakley Court, Windsor and Group Operations Director of Select Country Hotels, together with his wife Anne, he bought a semi-derelict vicarage in Purton in 1987 which, as The Pear Tree at Purton has gone on to receive many awards including the Nat West Bank Gold Award for Business Development 1992.
BHA Member |
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| RICHARD YOUNG, FIH, MI Director and General Manager GREAT FOSTERS |
Educated in the North of England, Richard completed his studies at Sheffield Polytechnic before holding a number of key management positions in privately owned companies throughout the UK. In 1984 he joined Exclusive Hotels and was responsible for the conversion of South Lodge, West Sussex. In 1986 he joined the entrepreneur James Gulliver to develop the Lords of the Manor Hotel in Upper Slaughter, where he stayed until 1998. Having started his management training at Great Fosters, during the late 1970s, Richard rejoined this privately owned company in 1998 as General Manager. He is currently involved in a large scale expansion, development and restoration programme for this Grade One listed building. |
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